Hi Coco
We finally returned home and are well rested after our trip.Thank you for organizing a fantastic trip.Scott and I had a great time!It was a pleasure working with you and very much appreciated your emails, timely responses, organized information, that you and your company provided.We will highly recommend China Highlights to our friends and family, or others who are looking for a tour in China.Should Scott and I be lucky enough to travel to China again, we would use definitely use China Highlights.Thanks for planning a wonderful trip and for a very memorable, once in a lifetime experience.
The most memorable attraction I visited are Great Wall and Terracotta Warriors
Our tour guide Cathy. Very energetic, very responsive, and a pleasure to be with.Both guides provided great recommendations and went above expectations to serve us. Both 'held our hands' at the train stations, assisted with luggage, and got us settled in our train cabins. Christina very knowledgable about the historical aspects of Xian - knowledge was much appreciated by my companion who enjoys history. Both guides worked to tailor the itinerary (in our best interest) based on the heat and our energy levels due to travel. Guides worked well together to communicate return train information to Beijing to ensure that our new guide was waiting for us as soon as we stepped off the train. Cathy coordinated to ensure that this occurred.
The drivers provider a safe, comfortable experience. Felt safe and we were very well taken care of. Pong had a great personality and sense of humor. We tried to teach him a few words of English on our tour. We were quite happy that he greeted us again when we returned to Beijing from the train station.
We were impressed by the VIP treatment received from the guides and drivers. Door to door service for attractions, restaurants, and plans in the evening, which were not included on the itinerary. Tours / attractions were just the two of us and a guide - very personal and VIP treatment. In addition, very impressed that Coco called our tour guides to personally speak with us to ensure that we were enjoying our tours and that hotels were up to our expectation.
We enjoyed Xian Skytel Hotel. Location was great in both cities. In Beijing, the Days Inn was a nice short walk to the Forbidden City. Loved taking a leisurely stroll at night to check out the lights and to people watch around the Forbidden City. Food was great in both cities. Both guides provided excellent recommendations regarding restaurants and choices. Christina provided very local suggestions, which I appreciated after being in China for the prior 3 weeks. Loved all the food! Beside, we did a lot of shopping. Ask the guide for assistance to negotiate and to provide the best location for obtaining specific items. Cloisonne factory and tour was our favorite. Enjoyed the acrobatic show in Beijing.
We highly recommend your company to our friends for service, value, dependability, and flexibility.
We had a great time and loved the experience.
Sincerely,
Jennifer and Scott